Shipping Policy

# Shipping Policy

**Last updated: September 2, 2025**

At RibbonStore, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy below:

## Processing Time
- Orders are processed within **1–3 business days** after payment is confirmed.  
- Orders placed on weekends or holidays will be processed on the next business day.

## Shipping Times
- Standard international shipping: **7–21 business days**, depending on destination.  
- Delays may occur due to customs clearance, holidays, or carrier issues.  
- We do not guarantee exact delivery dates.

## Shipping Costs
- Shipping costs are calculated at checkout and vary depending on destination and product weight/size.  
- Free shipping promotions, if available, will be clearly stated on the product page or checkout.

## Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.  
- Tracking updates may take 24–48 hours to appear.

## Customs & Duties
- International orders may be subject to import duties and taxes, which are determined by your local customs office.  
- These charges are the responsibility of the customer and are not included in our product or shipping prices.

## Lost or Delayed Packages
- RibbonStore is not responsible for delays caused by carriers, customs, or circumstances beyond our control.  
- If your package is lost or significantly delayed, please contact us at **douk9295@gmail.com** and we will assist you.

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For any questions about our shipping policy, please contact us:  
📧 Email: **douk9295@gmail.com**  
📞 Phone: **+82-10-7344-9295**